Eric Zhu

Product Design Lead

A product design leader with 10+ years shaping fintech, health tech, and AI products. I build design systems, scale teams, and stay hands-on in craft — pairing strategy with execution to deliver measurable impact across tens of thousands of users.

My journey

Product Design Lead & Senior UX Designer

Macquarie Bank ↗

Co-founder & Product Designer

Spottr ↗

Product Design Lead

Helfie.AI ↗

Design Lead & Senior UX Designer

Medibank ↗

Senior UX Designer

ANZ ↗

Product Designer

AusPost ↗

Full resume

Case studies

Detailed pack to be shared separately as required, online version currently under development.

Macquarie Bank

Transforming Digital Origination

Banking

Product Strategy

UX/UI

Service Design

Spottr

AI Ingredient scanner

Utilities

Start-up

AI

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

Medibank

Re-inventing My Medibank App

Insurance

Design System

Product Strategy

9:41

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

AusPost

Parcel Lockers, Made Simple

Logistics

Service Design

UX/UI

Helfie.AI

Democratising Access to Healthcare

Health

Product Vision

UX/UI

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

Principles I use to build products

Look Beyond the Screen

Nail the Basics First

Design with Trust

Make It Relatable

Focus with Data

Progress over Perfection

Eric Zhu

Product Design Lead

A product design leader with 10+ years shaping fintech, health tech, and AI products. I build design systems, scale teams, and stay hands-on in craft — pairing strategy with execution to deliver measurable impact across tens of thousands of users.

My journey

Product Design Lead & Senior UX Designer

Macquarie Bank ↗

Co-founder & Product Designer

Spottr ↗

Product Design Lead

Helfie.AI ↗

Design Lead & Senior UX Designer

Medibank ↗

Senior UX Designer

ANZ ↗

Product Designer

AusPost ↗

Full resume

Case studies

Detailed pack to be shared separately as required, online version currently under development.

Macquarie Bank

Transforming Digital Origination

Banking

Product Strategy

UX/UI

Service Design

Spottr

AI Ingredient scanner

Utilities

Start-up

AI

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

Medibank

Re-inventing My Medibank App

Insurance

Design System

Product Strategy

9:41

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

AusPost

Parcel Lockers, Made Simple

Logistics

Service Design

UX/UI

Helfie.AI

Democratising Access to Healthcare

Health

Product Vision

UX/UI

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

Principles I use to build products

Look Beyond the Screen

Nail the Basics First

Design with Trust

Make It Relatable

Focus with Data

Progress over Perfection

Eric Zhu

Product Design Lead

A product design leader with 10+ years shaping fintech, health tech, and AI products. I build design systems, scale teams, and stay hands-on in craft — pairing strategy with execution to deliver measurable impact across tens of thousands of users.

My journey

Product Design Lead & Senior UX Designer

Macquarie Bank ↗

Co-founder & Product Designer

Spottr ↗

Product Design Lead

Helfie.AI ↗

Design Lead & Senior UX Designer

Medibank ↗

Senior UX Designer

ANZ ↗

Product Designer

AusPost ↗

Full resume

Case studies

Detailed pack to be shared separately as required, online version currently under development.

Macquarie Bank

Transforming Digital Origination

Banking

Product Strategy

UX/UI

Service Design

Spottr

AI Ingredient scanner

Utilities

Micro-SASS

AI

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

Medibank

Re-inventing My Medibank App

Insurance

Design System

Product Strategy

9:41

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

AusPost

Parcel Lockers, Made Simple

Logistics

Service Design

UX/UI

Helfie.AI

Democratising Access to Healthcare

Health

Product Vision

UX/UI

Morning | Tue 25th Mar 2025

Japanese pancakes

AI summary

3 ingredients highlighted

This product is mostly made from grains, plant-based oils, and sweeteners.

Ingredient list

Butter (バター)

Dairy product made from milk.

Flour (小麦粉)

Contains gluten, it is often a by product wheat production.

Glucose (ぶどう糖)

Yeast (イースト)

Salt (食塩)

Modified Starch (加工デンプン)

9:41

Principles I use to build products

Look Beyond the Screen

Nail the Basics First

Design with Trust

Make It Relatable

Focus with Data

Progress over Perfection